{"id":10650,"date":"2025-11-06T13:49:44","date_gmt":"2025-11-06T11:49:44","guid":{"rendered":"https:\/\/ikandittest.be\/je-cherche-une-aide-menagere\/comment-commander-des-titres-services\/"},"modified":"2025-12-15T15:44:11","modified_gmt":"2025-12-15T13:44:11","slug":"comment-commander-des-titres-services","status":"publish","type":"page","link":"https:\/\/ls-housekeeping.be\/fr\/je-cherche-une-aide-menagere\/comment-commander-des-titres-services\/","title":{"rendered":"Comment commander des titres-services?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10650\" class=\"elementor elementor-10650 elementor-5326\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fe115b9 e-con-full e-flex e-con e-parent\" data-id=\"1fe115b9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-4ddc864a e-con-full e-flex e-con e-child\" data-id=\"4ddc864a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b29d2e elementor-widget elementor-widget-breadcrumbs\" data-id=\"9b29d2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/ls-housekeeping.be\/fr\/\">Accueil<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-669d1ac0 elementor-widget elementor-widget-heading\" data-id=\"669d1ac0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Comment commander des titres-services?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45368868 elementor-widget elementor-widget-text-editor\" data-id=\"45368868\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vous \u00eates domicili\u00e9 en R\u00e9gion flamande et vous avez 18 ans ou plus ? Dans ce cas, vous pouvez imm\u00e9diatement profiter du syst\u00e8me avantageux des titres-services pour vous faciliter la vie et payer en toute s\u00e9curit\u00e9 votre aide au nettoyage.<\/p>\n<p>Certaines personnes ont droit \u00e0 2 000 ch\u00e8ques par an :<\/p>\n<ul style=\"list-style-type: square;\">\n<li>Les familles monoparentales avec enfant \u00e0 charge<\/li>\n<li>Les personnes handicap\u00e9es<\/li>\n<li>Les parents d&rsquo;un enfant mineur handicap\u00e9<\/li>\n<\/ul>\n<p><\/br><br \/>Pour ce faire, vous utilisez des titres-services \u00e9lectroniques : <strong>un titre par heure compl\u00e8te travaill\u00e9e<\/strong>. Vous pouvez <strong>commander 500 titres-services par ann\u00e9e civile<\/strong>, les 400 premiers au prix de <strong>10 \u20ac<\/strong> et les 100 derniers au prix de <strong>11 \u20ac<\/strong>. Ce sont des prix avantageux pour les travaux domestiques.<\/p>\n<p>Vous pouvez commander vos titres-services de plusieurs mani\u00e8res :<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-680ef8e elementor-widget elementor-widget-heading\" data-id=\"680ef8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Commande par virement bancaire<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abd7c39 elementor-widget elementor-widget-text-editor\" data-id=\"abd7c39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vous aurez d\u00e9j\u00e0 besoin de ces informations pour commander des titres-services :<\/p>\n<ul style=\"list-style-type: square;\">\n<li><strong>Montant du paiement :<\/strong> il doit s&rsquo;agir d&rsquo;un multiple de 10 \u20ac ou de 11 \u20ac (le prix d&rsquo;un titre-service). Par exemple, pour commander 1 titre-service de 10 \u20ac (1 heure d&rsquo;aide au nettoyage), vous devez transf\u00e9rer 10 \u20ac.<\/li>\n<li><strong>Communication structur\u00e9e :<\/strong> ne mentionnez que votre num\u00e9ro d&rsquo;utilisateur (les 12 chiffres que vous avez re\u00e7us lors de votre inscription).<\/li>\n<li><strong>Num\u00e9ro de compte bancaire :<\/strong> transf\u00e9rez le montant sur le num\u00e9ro de compte bancaire de Pluxee (BE41 0017 7246 2610).<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34741b3 elementor-widget elementor-widget-heading\" data-id=\"34741b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Commande via l'application bancaire de Belfius, BNP Paribas Fortis et KBC<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cec7fb9 elementor-widget elementor-widget-text-editor\" data-id=\"cec7fb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Consultez les feuilles de route des applications :<\/p>\n<ul style=\"list-style-type: square;\">\n<li><a href=\"https:\/\/dienstencheques.vlaanderen.be\/burger\/elektronische-cheques\/bestelling-en-levering\/stappenplan-belfius\" target=\"_blank\" rel=\"noopener\">Belfius<\/a><\/li>\n<li><a href=\"https:\/\/dienstencheques.vlaanderen.be\/burger\/elektronische-cheques\/bestelling-en-levering\/stappenplan-fortis\" target=\"_blank\" rel=\"noopener\">BNP Paribas Fortis<\/a><\/li>\n<li><a href=\"https:\/\/dienstencheques.vlaanderen.be\/burger\/elektronische-cheques\/bestelling-en-levering\/stappenplan-kbc\" target=\"_blank\" rel=\"noopener\">KBC<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff2bed1 elementor-widget elementor-widget-heading\" data-id=\"ff2bed1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Commande via Mon profil citoyen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07a15b6 elementor-widget elementor-widget-text-editor\" data-id=\"07a15b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vous pouvez commander vos titres-services \u00e0 tout moment via <a href=\"https:\/\/www.vlaanderen.be\/uw-overheid\/mijn-burgerprofiel\" target=\"_blank\" rel=\"noopener\">Mon profil de citoyen<\/a> (apr\u00e8s vous \u00eatre connect\u00e9).<\/p>\n<p>Indiquez le <strong>nombre de ch\u00e8ques<\/strong> que vous souhaitez commander et vous pouvez choisir le mode de paiement : via <a href=\"https:\/\/www.vlaanderen.be\/uw-overheid\/mijn-burgerprofiel\" target=\"_blank\" rel=\"noopener\">Mon profil de citoyen<\/a> ou par <strong>virement bancaire<\/strong> (vous recevrez alors dans Mon profil de citoyen toutes les informations n\u00e9cessaires pour votre paiement).<\/p>\n<p>&gt;&gt; <a href=\"https:\/\/www.vlaanderen.be\/uw-overheid\/mijn-burgerprofiel\/dienstencheques-in-mijn-burgerprofiel\/dienstencheques-bestellen-in-mijn-burgerprofiel\" target=\"_blank\" rel=\"noopener\">D\u00e9couvrez comment commander des titres-services via Mon profil citoyen<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7fa0bd elementor-widget elementor-widget-image\" data-id=\"a7fa0bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"447\" src=\"https:\/\/ls-housekeeping.be\/wp-content\/uploads\/2025\/11\/dienstencheques-mijn-burgerprofiel.webp\" class=\"attachment-large size-large wp-image-10651\" alt=\"Titres-services - My Citizen Profile\" srcset=\"https:\/\/ls-housekeeping.be\/wp-content\/uploads\/2025\/11\/dienstencheques-mijn-burgerprofiel.webp 803w, https:\/\/ls-housekeeping.be\/wp-content\/uploads\/2025\/11\/dienstencheques-mijn-burgerprofiel-300x168.webp 300w, https:\/\/ls-housekeeping.be\/wp-content\/uploads\/2025\/11\/dienstencheques-mijn-burgerprofiel-768x429.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1358918 e-con-full e-flex e-con e-parent\" data-id=\"1358918\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16d6e5d elementor-widget elementor-widget-template\" data-id=\"16d6e5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"9963\" class=\"elementor elementor-9963 elementor-7187 elementor-7187\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c4b371d e-con-full e-flex e-con e-parent\" data-id=\"2c4b371d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1cf1a553 e-con-full cta-container e-flex e-con e-child\" data-id=\"1cf1a553\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-664858b cta-woman elementor-widget elementor-widget-image\" data-id=\"664858b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"850\" src=\"https:\/\/ls-housekeeping.be\/wp-content\/uploads\/2025\/11\/Poetshulp-banner-v2.webp\" class=\"attachment-full size-full wp-image-13343\" alt=\"Besoin d&apos;une aide m\u00e9nag\u00e8re\" srcset=\"https:\/\/ls-housekeeping.be\/wp-content\/uploads\/2025\/11\/Poetshulp-banner-v2.webp 800w, https:\/\/ls-housekeeping.be\/wp-content\/uploads\/2025\/11\/Poetshulp-banner-v2-282x300.webp 282w, https:\/\/ls-housekeeping.be\/wp-content\/uploads\/2025\/11\/Poetshulp-banner-v2-768x816.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4713acf e-con-full e-flex e-con e-child\" data-id=\"4713acf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34f5d84d elementor-widget elementor-widget-heading\" data-id=\"34f5d84d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Besoin d'une aide m\u00e9nag\u00e8re?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cc78e08 elementor-widget elementor-widget-text-editor\" data-id=\"4cc78e08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNotre \u00e9quipe est pr\u00eate pour vous\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-996f7e7 elementor-widget elementor-widget-button\" data-id=\"996f7e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/ls-housekeeping.be\/fr\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez-nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ba2fe5 e-con-full e-flex e-con e-child\" data-id=\"3ba2fe5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2a10f7 elementor-widget elementor-widget-heading\" data-id=\"e2a10f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refus de paiement et erreurs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f766885 elementor-widget elementor-widget-text-editor\" data-id=\"f766885\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Votre paiement sera refus\u00e9<\/strong> si<\/p>\n<ul style=\"list-style-type: square;\">\n<li>Le <strong>montant minimum requis pour<\/strong> une commande n&rsquo;est pas respect\u00e9 (minimum 1 ch\u00e8que-service).<\/li>\n<li><strong>Votre limite annuelle<\/strong> a \u00e9t\u00e9 atteinte (500 titres-services).<\/li>\n<li>Si le <strong>montant de<\/strong> votre commande <strong>n&rsquo;<\/strong> est <strong>pas un multiple de<\/strong> 10 ou 11 \u20ac, la commande sera ex\u00e9cut\u00e9e et le surplus vous sera automatiquement rembours\u00e9.<\/li>\n<\/ul>\n<p>Par exemple : si vous avez transf\u00e9r\u00e9 207 \u20ac, les 7 \u20ac exc\u00e9dentaires vous seront rembours\u00e9s. Votre commande s&rsquo;\u00e9l\u00e8vera alors \u00e0 200 \u20ac, soit 20 titres-services. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c949b1 elementor-widget-mobile__width-inherit elementor-align-left elementor-invisible elementor-widget elementor-widget-button\" data-id=\"9c949b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/ls-housekeeping.be\/fr\/je-cherche-une-aide-menagere\/demander-une-proposition\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demandez une proposition sans engagement<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef1d501 elementor-widget elementor-widget-heading\" data-id=\"ef1d501\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">D\u00e9lai de livraison<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8161884 elementor-widget elementor-widget-text-editor\" data-id=\"8161884\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Une fois que vous avez command\u00e9 vos titres-services dans Mon profil citoyen et que vous les avez pay\u00e9s en ligne, les titres-services sont <strong>imm\u00e9diatement<\/strong> disponibles. C&rsquo;est \u00e9galement le cas si vous avez command\u00e9 vos titres-services via une application bancaire. Si vous avez pay\u00e9 vos titres-services par virement bancaire, veuillez <g id=\"gid_1\">noter que vous devez attendre que votre paiement soit transf\u00e9r\u00e9 \u00e0 Pluxee<\/g> avant que votre commande puisse \u00eatre ex\u00e9cut\u00e9e et que vous receviez les titres-services que vous avez command\u00e9s. Cela peut prendre plusieurs jours ouvrables.   <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d8004a elementor-widget elementor-widget-heading\" data-id=\"3d8004a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conseil<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f91a3e elementor-widget elementor-widget-text-editor\" data-id=\"4f91a3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Ne commandez pas trop de titres-services \u00e0 la fois pour \u00e9viter qu&rsquo;ils n&rsquo;expirent.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26279f9 e-con-full e-flex e-con e-parent\" data-id=\"26279f9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-632fb03 elementor-widget__width-inherit elementor-widget elementor-widget-template\" data-id=\"632fb03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"9969\" class=\"elementor elementor-9969 elementor-5021 elementor-5021\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-777f0355 e-con-full e-flex e-con e-parent\" data-id=\"777f0355\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-414197ca elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"414197ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Restez inform\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b1353d0 elementor-widget-tablet__width-initial elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3b1353d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vous voulez \u00eatre tenu au courant de ce qui se passe chez <b>L&amp;S Housekeeping <\/b>?<br data-start=\"63\" data-end=\"66\">Laissez votre adresse e-mail ci-dessous et recevez nos derni\u00e8res nouvelles directement dans votre bo\u00eete de r\u00e9ception.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40dfe582 elementor-widget__width-initial elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"40dfe582\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Suivant&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dent&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Bulletin d&#039;information\" aria-label=\"Bulletin d&#039;information\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"9969\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"40dfe582\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"L&amp;S Housekeeping\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label 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